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Professional Services

 

Consulting Services

  • Project and resource management
  • ERP, ERM & CRM software requirements analysis
  • Solution design, proto-type, and demonstrations
  • Business process, workflow & transaction analysis
  • Software implementation services
  • Application training
  • Analytics, business intelligence and reporting
  • Accounting process and procedure reviews
  • Accounting clerical & reconciliation services
  • Accounting software support services
  • Microsoft licensing & enhancement service

Technical Services

  • Microsoft Dynamics deployment & upgrades
  • Microsoft SQL Server deployment & upgrades
  • Technical project and resource management
  • Custom software design, proto-type, development, testing & documentation
  • Integration services: legacy, ecommerce, etc.
  • Data conversion services
  • Custom reporting services
  • Microsoft Office Sharepoint Server 2007 application deployment & development
  • Business Intelligence development
  • Mobile application development

Support

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Microsoft Dynamics CustomerSource

As one of the benefits of being on a service plan for Microsoft Dynamics, CustomerSource empowers you with tools and information that can help you increase efficiency and productivity.

Features of CustomerSource include:
  • Electronic Support through Microsoft Technical Support Team
  • Unlimited Online Training
  • Downloads and Updates – to receive updates and service packs
  • Documentation – download installation, setup and user guides
  • Searchable Knowledge Base – find answers to the most common problems
  • Newsgroups – Participate in an online forum to exchange ideas and solutions
  • Product Suggestions – suggest a new feature and reinforce other suggestions
  • Industry Solutions – search for information on third-party software products
  • News and Events – stay up-to-date with your Microsoft Dynamics product
  • My Account – update your company information, request registration keys, view information regarding your registered products
  • My Messages – view information about your service plan and license additional modules and users.

Customers currently on a Microsoft Dynamics service plan can access CustomerSource at https://mbs.microsoft.com/customersource.

If you have a current service plan and are having issues accessing CustomerSource refer to the FAQ to learn how easy it is to get started: www.microsoft.com/dynamics/customersourcefaq.mspx.

If you do not have a current service plan, contact info@turnkeytec.com for more information.

Email us and let us know what you would like to see offered in the support section.

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