If there’s one thing that’s critical for modern sales and marketing professionals, it's data. Not just for everyday decision making, but for upper management, as well. After all, it’s not easy to secure a sufficient marketing budget if you have trouble piecing together the numbers to back it up. Anyone who works in th … [Read more...]
Microsoft Dynamics 365 Business Central is now available! Cloud ERP & CRM, built to evolve
Update: Microsoft Dynamics 365 Business Central is now generally available, as of April 2, 2018. Business Central is the latest evolution of what was called "Business Edition", and includes robust functionality for Operations, Supply Chain, Finance, Sales and Customer Service. Designed for SMBs that have outgrown … [Read more...]
Social selling – How to engage customers beyond email and phone using LinkedIn
Are frustrated faces taking over your sales teams as prospecting fails to pay off? The conversion rate of cold calls is less than 1%, according to Keller Research Center. And honestly, let's face it, even that number seems optimistic. As technology advances and social media plays a larger role in our lives, cold calls … [Read more...]
Customer Self-Service – Your Portal to Success
The Digital Economy Demands Customer Self-Service Portals Are you finding yourself hiring more sales associates to meet volume demand, sorting through scattered records of frequently asked questions and service requests, and pulling at strings trying to facilitate customer engagement? Well stop. Today's customers … [Read more...]
Microsoft Dynamics 365 for Rental – Modern Software for Equipment Rental Management
If you rent out equipment in construction, transportation, manufacturing, agriculture, or any other type of mobile equipment, then you likely depend on an ERP system to manage your complex billing and contract scenarios. Your industry-specific challenges may be addressed by equipment rental management software, but … [Read more...]
Say “Goodbye” to applications and “Hello” to role-tailored business processes in Microsoft Dynamics 365
Microsoft Dynamics 365 is a single platform for finance, sales, service and operations applications that can be purchased a la cart with only the purpose-built functionality you prefer (i.e. sales, customer service, field service), or as bundled plans in the Enterprise and Business Editions. For growing organizations … [Read more...]
What Microsoft Dynamics 365 means for CRM pricing and competition
Microsoft Dynamics 365 provides a lot of insight into where Microsoft has been, as well as where it is going with both its ERP and CRM lines. A single business platform and common data model that simplifies IT and application integration has been a decades-old vision of Microsoft’s, and has come to fruition with the rel … [Read more...]
4 Business Transformation Benefits You Gain with a Modern CRM Solution
In the last few years, automation has become more than a luxury for keeping up with customer expectations, it's a necessity.Our digital world simply provides too much data for sales and marketing teams to focus on manually. Even large firms that had seemingly perfected their processes for working with legacy CRM s … [Read more...]
Hosting Microsoft Dynamics in the Cloud – evaluating IaaS, PaaS and SaaS
Application hosting is perhaps the most popular use case in modern cloud computing. By moving on-premise applications to a scalable cloud infrastructure, you eliminate the need for costly hardware purchases, IT headaches and time-consuming software maintenance.Put simply, by hosting your applications, you reduce your IT … [Read more...]
An Early Look at Dynamics 365 – One Platform for Your Financials, CRM, and Applications
What if you could roll your financials, CRM, and all your productivity tools into a single cloud-based solution? Microsoft is making this dream combo into a reality with Dynamics 365, its upcoming platform that unifies all your workflows across financials, operations, CRM and business apps, all in the leading cloud for … [Read more...]
