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Turnkey Dynamics 365 Business Central 2025 Support Plan
Why have a plan?
Risk mitigation, Turnkey is your lifeline/partner, maximize your investment in Dynamics 365 BC
Includes
Monthly Dynamics 365 BC Health Check (30 mins)
Includes the following proactive services:
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Extension Update Scanning
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Control / manage update effective date
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Storage allocation / threshold inspection
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Report of areas needing attention for follow-up and Client Authorization
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Support / testing plan
Other Benefits
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Priority Service
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1 Hour Monthly Support Credit
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5% annual rebate on service spend with Turnkey
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Access to Turnkey Support/Project Portal
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Access to off hours / 911 support
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Dedicated Account Manager
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Roadmap strategy sessions with Turnkey Solution Architect
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Disaster recovery plan review – 2 Hours
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Included in all training webinars
Maintenance
(please inquire for Extended quote)
Basic Maintenance (included)
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Semi Annual Microsoft Update Management
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Extended Maintenance (not included)
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Non-Microsoft Extensions
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Customizations
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Integrations
Requirements
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Turnkey Partner of Record
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Account payment terms in compliance (paying < 45 days)
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Current MSA on file with Turnkey
Base Plan $6,000 which includes 26 prepaid hours. This is an auto-renewing annual support plan. The auto renewal will begin on January 1st each year following the acceptance of this plan. All terms and conditions will remain in force unless canceled in writing by client by December 1st of the current year.
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*Base plan amount and hours will be prorated based on acceptance date.