The Total Economic Impact (TEI) of Microsoft Dynamics CRM Online

Get the hard data on Microsoft Dynamics CRM.

You’ve heard all the stories about how much a new CRM system can help you win, serve, and retain customers. Now, get the facts.

Microsoft recently commissioned Forrester Consulting to measure the potential ROI enterprises can achieve by deploying Microsoft Dynamics CRM Online. They’re sharing the full results in a free report.

This report will reveal:

What to expect in terms of deployment time, payback, and ROI.
How the typical organization achieved a net present value of $2,023,707.
The four key benefits to expect with Microsoft Dynamics CRM.
Which two main cost areas to budget for.
Why SaaS CRM is so popular—and what it can do for you.

This detailed report can help bring clarity to the final stages of your product search.

Just provide your basic information, and you'll be able to download this report in seconds.

Customer Engagement (CRM)

Sales | Customer Service | Field Service | Project Service Automation

Microsoft Dynamics 365 lets you choose only the CRM applications you need to run your business, or bundle them with connected financials or operations. Now "decoupled" into its individual components, you can subscribe to Sales, Customer Service, Field Service, or Project Service automation as your needs expand, or bundle them together for a comprehensive CRM solution.

With Dynamics 365 for CRM, you gain a connected solution to more effectively engage your customers, work smarter and sell faster. Deliver the best customer experiences during every interaction - from sales and service to marketing and social media, with centralized data that helps you turn every interaction into an opportunity.

Learn About Dynamics 365 for CRM

Your guide to modern sales survival

In our connected and customer-centric world, the number one factor driving loyalty is the sales experience.

Selling has changed. Customers find information and reviews on their own, forming opinions and narrowing choices before ever contacting a salesperson.

Download this free eBook to learn how to transform your sales organization by adopting modern sales productivity technologies.

Download the Free eBook