Microsoft Dynamics CRM is a customer relationship management software with comprehensive marketing, sales, and customer service functionalities. Dynamics CRM goes way beyond maintaining customer relationships. The versatility of Microsoft Dynamics CRM allows you to take a pro-active approach to relationship management by anticipating and serving your clients’ needs better than they thought possible. Dynamics CRM gives your company an all-in-one solution to generate demand, manage customer information, and make your customers smile.
Dynamics CRM comes with powerful marketing tools built in to help your company focus their resources on areas that will provide the highest returns. Create, execute, and monitor marketing campaigns to realize the most effective strategies and gain insight for better decision-making.
- Utilize effective knowledge management
- Pinpoint marketing efforts
- Streamline and execute marketing campaigns
- Track leads
- Gain insights
Customizable data management creates a 360 degree view of your customer so you can better serve them by easily accessing important information. Store and track the specific needs of your clients so you can gain insight and deliver fast, proactive service.
- Provide insightful customer service
- Improve response rates
- Manage data easily and consistently
- Improve account handling
- Effectively manage cases
- Automate workflows
Close more sales…
Spend more time selling and less time typing by streamlining and automating everyday sales processes. Dynamics CRM’s integration between sales and marketing gives your team the tools to fully educate and retain your customers. Advanced lead and opportunity management indicates the quality of your leads, so you can focus your best efforts on the customers that drive your business.
- Automate sales process
- Increase productivity
- Opportunity management
- Simplify workflow
- Workflow analytics
- Pipeline visibility and optimization