Transform from a reactive to a proactive service model with preventative maintenance features that recommend onsite visits with your key assets connected and monitored through the Internet of Things (IoT).
Field agents interact with customers in real-world scenarios, gathering customer insights that sales and marketing simply can't match. Enable your field agents to leverage this time in front of customers to identify upsell and cross sell opportunities, enter new Work Orders, and bill directly from the field.
Connecting Field Service Management to
the Internet of Things (IoT)
It's Field service management teams want to keep costs down, while improve their customer service relationships. That can be hard for organizations in any industry - oftentimes reducing costs hurts customer relationships - but IoT provides a way for Field Service Organizations to achieve this goal through:
2. Inventory management
3. Reduced inspections
4. Redefining "service"
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