What is Turnkey Total Care?
Turnkey Total Care is a managed service plan for Microsoft Dynamics GP organizations that provides a reduced, predictable cost for your monthly support needs. With our customizable managed service plans, you can let us handle as much or as little of your Dynamics GP environment as you need, all neatly packaged under one predictable price.
On-premise? Hosted? It doesn't matter. These monthly service plans are optimized to save you money.
Spring 2021 Promotion
Sign up by May 31st to lock-in the promotional rate of $165/hour for the duration of your Turnkey Total Care plan for 2021! (Rate applies to Turnkey Total Care support services only. Additional services and projects not included).
Which Plan is Right for You?
|Features||Core (Legacy GP Versions)||Core (1-5 company data bases)||Core+ (5-10 company data bases)||Enterprise (11-20 company data bases)||Jumbo (21+ company data bases)|
|Support Incidents (monthly)||1.5 hours||1.5 hours||2 hours||2.5 hours||2.5 hours|
|Monthly Review Meetings* (30 minutes)||1 meeting||1 meeting||2 meetings||4 meetings||4 meetings|
|Training Class (annually)||1 class||1 class||2 classes||2 classes||2 classes|
|Loyalty Program (2% annual rebate)||Included||Included||Included||Included||Included|
|Application Versioning Service||Assessment Required||Assessment Included||Assessment Included||Assessment Included||Assessment Included|
|GP & SQL Admin (2 DB/mo)||Optional ($300 per month)||Included||Included||Included||Included|
|Automatic GP In-Place upgrade (2 service packs per year)**||Optional (Ask for pricing)||Included with version 2018 (1 hour)||Included with version 2018 (2 hours)||Included with version 2018 (3 hours)||Included with version 2018 (4 hours)|
|SQL Monitoring***||Optional ($150 per month)||Included||Included||Included||Included|
|Integration Monitoring****||Optional ($150 per month)||Included||Included||Included||Included|
|Annual Roadmap Session||Included||Included||Included||Included||Included|
*The Turnkey Total Care Monthly reviews are regularly occurring working sessions where Client and Turnkey team members huddle up to review any of the following: open support cases, recently closed support cases, answer any support questions, identify and scope project needs, answer any client questions about Turnkey processes or offerings, and hear about upcoming Turnkey learning events and hot topics. **Must be on GP2018 to receive installed automatic GP version upgrades; plan includes upgrading deployments with up to 4 ISV products. In-Place upgrades are to be completed during the work week of Monday—Friday and do not include Test upgrades except for those on legacy GP versions. ***Must be on current release. ****One-time setup fee.
Fill out the brief form below to get a quote for your Turnkey Total Care plan.
A member from our team will reach out within one business day!
Terms & Conditions: The rates shown apply to services covered under your Turnkey Total Care plan with a 12-month commitment, and do not apply to additional services or projects. To purchase a TTC plan, Turnkey Technologies must be designated as your organization’s Microsoft Partner of Record. Customers must be compliant with all Microsoft and related ISV software maintenance plans.