UPCOMING WEBINAR
Equipping Remote Agents with
Dynamics 365 Customer Service
Tuesday, April 14, 10:00-10:30 am CT
With a massive uptick in call volumes, further complicated by agents working remotely, service centers everywhere are strained. Microsoft is making Microsoft Dynamics 365 Customer Service available for 6 months to organizations on the front lines responding to COVID-19. Certain organizations with call centers, info centers and service centers in healthcare, government, education, nonprofit and other essential services are eligible for this special offer.
Join us for a quick overview and demo to see if your service/support agents might benefit from this offer!
Webinars On Demand
Take a coffee break and learn about Dynamics 365 for Customer Engagement at your own pace.
Equipping Remote Agents with D365 Customer Service
Adopting Microsoft Customer Engagement & Productivity Tools
5 Ways to Shorten Sales Cycles with D365
Transform Customer Service into a Profit Center
Creating a Personal Dashboard in Dynamics 365 for Sales
Selling in a digital world: Are you ready?
Dynamics 365 for Sales - Features
Simplify case resolution with the Dynamics 365 interactive service hub
Getting around in the Dynamics 365 for Customer Service App
Microsoft Dynamics CRM User Adoption Tips: The Art of User Adoption
Microsoft Dynamics CRM 2015 Tips: Navigation & Recently Viewed Records
Get Started with Microsoft Dynamics CRM 2015
Upgrading from Microsoft Dynamics CRM 2013 to 2015
Microsoft Dynamics CRM 2015 - Setup & Upgrade New Features
Microsoft Dynamics CRM 2015 - Social Engagement Alerts
Microsoft Dynamics CRM 2015 - Business Processes
Microsoft Dynamics CRM 2015 - Business Rules
Microsoft Dynamics CRM 2015 - Power BI in Personal Dashboards
Using Power BI with Microsoft Dynamics CRM 2015
Microsoft Dynamics CRM 2015 - Enhanced SLA
Introduction to Dynamics 365 for Marketing
Dare to Disrupt: An Introduction to Digital Transformation
Dynamics 365 for Sales - Overview
Sell effectively with Dynamics 365 for Sales
Manage service cases in Dynamics 365
Microsoft Dynamics CRM 2015 - Rollup Calculated Fields
Microsoft Dynamics CRM 2015 - Field Level Security New Features
Microsoft Dynamics CRM 2015 - Product Catalog - Product Properties
Microsoft Dynamics CRM 2015 - Product Catalog New Features - Sales Suggestions
Microsoft Dynamics CRM 2015 - Product Catalog New Features - Bundles & Kits
Microsoft Dynamics CRM 2015 - Custom Help
Parature & Microsoft Dynamics CRM Integration Demo
Hierarchy Visualization in Microsoft Dynamics CRM 2015
Microsoft Dynamics CRM 2015 - Cortana Demonstration
Microsoft Dynamics CRM 2015 - CRM for Tablets - Dashboards
Microsoft Dynamics CRM 2015 - CRM for Tablets - Additional Enhancements
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Learn how we help our clients achieve faster time-to-value.
