Resources - Microsoft Dynamics BLOG

Explore how AI in business helps leaders boost efficiency, reduce risk, and gain real-time insights with Microsoft-powered automation and innovation.

Microsoft Dynamics 365 Copilot is an AI assistant that streamlines repetitive tasks across CRM and ERP systems. From data entry to content creation, it frees teams to focus on strategy, creativity, and innovation—boosting productivity in sales, service, operations, and marketing.

WormGPT is a chilling example of how AI can be weaponized. Built as a black-hat alternative to mainstream models like ChatGPT, WormGPT enables even unskilled attackers to automate highly convincing phishing, malware, and business email compromise (BEC) campaigns—eschewing safeguards in favor of unrestricted, dangerous output. This blog explores what WormGPT is, how it works, and why every organization must strengthen defenses now.

Empower your teams and delight customers with AI-Powered Customer Experiences in Dynamics 365. Leveraging Copilot, sales, marketing, and service professionals can eliminate administrative bottlenecks and focus on building meaningful relationships. Learn how this next-gen AI liberates creativity, enables real-time responsiveness, and redefines customer engagement for consistent, scalable impact.