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  • Writer's pictureChuck Coxhead

AI-Powered Customer Experiences

Updated: Jun 28

Transform your sales, marketing, and service with Dynamics 365 Copilot.

Microsoft CoPilot AI
Microsoft CoPilot AI

Sales, marketing, and service teams spend too much time on clerical tasks like CRM updates.

The customer information they rely on gets siloed or goes stale. Responding to emails becomes a full-time job. Mundane tasks drain energy and creativity. Unaddressed, these challenges lead to poor customer experiences and lost revenue. The answer is to make the most of talented teams by empowering sales, marketing, and service to do what they do best—build relationships, think creatively, and collaborate to win.

"As we look ahead, we believe this next generation of AI will unlock a new wave of

productivity growth, with powerful copilots designed to remove the drudgery from our daily tasks and jobs, freeing us to rediscover the joy of creation.” Satya Nadella, Chairman and Chief Executive Officer, Microsoft

Download the Whitepaper here

2023 Microsoft Whitepaper AI-powered Customer Experiences
Download PDF • 32.93MB

To learn more about Microsoft Dynamics 365 customer Experience

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