Microsoft Dynamics Case Studies
Customer success stories of implementations delivered by Turnkey Technologies
ERP Implementation Success Stories
Full ERP Implementation and Industry Integration
"The Turnkey team is guided by a positive attitude rooted in accountability and tenaciousness. Anytime there was a challenge, they were able to make things work. Their success in this project is thanks to their ability to evaluate our processes and come up with more effective solutions. We are very pleased that they were able to adapt to our needs."
- Controller, Synergy, LLC
- Full ERP implementation and two-way integration with agriculture industry software
- Reduced manual data entry for critical processes
- Consolidated and accurate data between financial and operational systems
ERP Rescue Implementation
"When you ask questions, Turnkey gives you answers. For too long, we dealt with a vendor who would always have to check with their developers, which were outsourced. Not with Turnkey. They are the developers. Chris Gherardini, the company's founder, has strategically found not just the best and the brightest, but most courteous and understanding technology experts from around the world."
- IT Manager, Superior Ag
- Rescued ERP implementation after original vendor couldn't reach requirements
- Enhanced Prepay module for online customer self-service
- Looking to the future - CRM and fully-integrated customer portal
Full ERP Implementation
"Turnkey Technologies is a great partner. They have helped us better define our business processes to accommodate our recent growth. The free user group meetings are a huge benefit!" - Director of Technology, Volpi Foods, Inc.
- Defined and automated business processes as company rapidly grew into a 175+ employee, global organization.
- Streamlined the purchasing and management of non-durable food items with sensitive delivery timeframes.
- Replaced Excel spreadsheet reporting with decision-focused SmartList Builder to compare information between departments and production lines
Rapid ERP Implementation
"We wanted to go live on our new system very quickly - within 30 days. Turnkey Technologies did not hesitate when we presented our rather aggressive timeline. They ran side-by-side with us during the implementation, providing great insight, training and support."
- CFO, Trapp Technology
- Full Dynamics GP implementation within 30 days
- Consolidated billing - from four systems to one
- A path to accommodate ongoing rapid growth
Full ERP Migration and Implementation
"Everything we've done with Turnkey and GP has been great. The project was on time, and the implementation was terrific. Frankly, we have a great relationship with Turnkey. We've gotten to know a lot of people over there personally." - President, Oaktree Products, Inc.
- Increase in sales thanks to e-commerce website integration, with more than 10% of sales volume now being fulfilled over the web.
- Improved customer service by giving customers a portal to access relevant information such as orders and invoices.
- Simplified the B2B buying process and purchase approvals for customers with an automated sales tool, Coupa Punchout.
- Accurate order tracking with integration to StarShip and the ability to track orders directly from the sales order.
Full ERP Implementation and eCommerce Integration
"It was difficult to keep up with demand while relying on outdated systems. Thanks to Turnkey Technologies and SPS Commerce, Hoy can continue providing exceptional footwear with the advantages of modern business systems." - CIO, CFO, Hoy Shoe Co.
- Implemented ERP and eCommerce platform
- Eliminated manual order reentry by automating the flow of purchase orders, invoices and shipping notices in GP
- Expanded customer base and more profitable bottom line
ERP and eCommerce Implementation
"Turnkey was instrumental in providing us with robust ERP and eCommerce platforms. These sophisticated tools help us reduce costs, increase sales and service our customers better."
- Owner, Aerial Bouquets
- Inventory insights and forecasting
- Increased sales
- Reduced overhead and labor costs
Full ERP Implementation
"With Microsoft Dynamics GP and expert guidance from Turnkey Technologies, we've transformed a two-week project to a project accomplished in one business day." - Finance Manager, Benjamin F. Edwards & Co.
- 90% time savings in analytical reporting processes. Replaced single line item lookup with aggregated and comprehensive report building.
- Automated tedious accounting tasks such as bank reconciling, check clearing, fixed asset reporting and other accounting processes when company grew from 5 branches to 50.
- Improved the accuracy and timeliness of P&L statements for every branch of the company. Enabled accurate forecasting for future branch openings.
Visibility from Shop Floor to Top Floor
CRM Implementation Success Stories
CRM and Marketing Automation Implementation
"Turnkey's team is very responsive and patient. Through a project, we get many stop and go's from management, and having flexibility from Turnkey helped us in getting initial information and waiting for the green light to start moving." - CRM Administrator, ABC Laboratories
- Upgraded to Dynamics CRM with multiple staged configurations
- 85-page reports reduced to four dashboards
- Integration with legacy systems
- Successful user adoption
CRM Implementation and Adoption
"Turnkey stands out because in addition to giving us what we need right now, they anticipate what we'll need in the future. By fully understanding our requirements, they are able to devise a long-term strategy for us to maximize the benefits of this technology." - VP of Operations, Shapiro Metals
- Enhanced lead entry and tracking process
- Improved sales management and planning
- Customized fields specific to Shapiro's requirements
Dynamics for Field Service Implementation
"The Turnkey team understands every aspect of EMSAR; what we do, where we are, where we want to be, and how to overcome potential challenges. Their solution and commitment to supporting us has made a huge, positive difference in how we provide our services." - VP of Operations, EMSAR
- Improved field service accuracy, efficiency and speed to market.
- Provided training and knowledge necessary to efficiently perform day-to-day tasks.
- Empowered EMSAR to utilize and become self-sufficient with the solution
Customer Self-Service Portal
"The solution has allowed us to focus on providing superior value to our customers by enabling us to spend more time improving our product and our service. Turnkey's expertise and creativity developed a leading-edge system that customers have embraced, improving their effectiveness as well as ours." - CFO, DNA Genetics
- Improved end-user experience and customer satisfaction with sales process
- Reduced costs through self-service features, reduced data-entry, and less reliance on call centers
- Easy configurability, enabing DNA Genetics to manage the solution with minimal assistance
Custom Quote Process
"Turnkey's technical and functional skills with Dynamics CRM are a great asset. To be able to build our documents and integrate them seamlessly with CRM has made the quoting process more accessible and user-friendly. These improvements are a true testament to the quality of their people." - IT Director, Santinelli International
- Improved user efficiency throughout custom quoting process
- Accessible customer information with CRM-ERP integration
- Professional and flexible quote documents
Full CRM Implementation
"The team likes the overall interface a lot better. They find it easier to navigate. Turnkey's training really helped the sales team transition to Dynamics CRM." - CRM Administrator, JS Logistics, Inc.
- Seamless upgrade to latest version of Dynamics CRM.
- Fast and easy implementation with minimal downtime and quick adoption.
CRM Data Migration
"Turnkey took the time to understand the details of our business. With training and mentoring, I am able to configure our Dynamics CRM to serve specific business needs. We have had success with our CRM investment thanks to our partnership with Turnkey Technologies!" - Operations Manager, Domaine
- Resolved prior data migration errors from another vendor
- Automated key processes that resulted in accurate billing
- Formalized sales processes and provided reliable Key Performance Indicators (KPIs).
Hear from Our Customers
Gold Microsoft Dynamics Partner | St. Louis, Missouri
“Turnkey Technologies was a fantastic partner in our conversion to Microsoft Dynamics GP. They continue to be a valuable resource as we continue to improve our financial reporting.”
- CFO, Benjamin F. Edwards & Co.
"We tried for years to locate a partner and solution that would handle our needs but we always hit roadblocks. Turnkey got us past those road blocks with a 'We Can!' attitude and a drive to meet our needs."
- Controller, DNA Genetics
"The Turnkey team understands every aspect of our business; what we do, where we are, where we want to be, and how to overcome potential challenges to getting there. Their innovative solution and commitment to supporting us has made a huge, positive difference in how we provide our services."
- VP of Operations, EMSAR
“It would be difficult to justify the overhead cost of hiring an in-house developer,
so by working with Turnkey we reap the benefits of having a Dynamics GP expert available when needed.”
- Director of Finance, Missouri Baptist University
“We wanted to go live on our new system very quickly - within 30 days. Turnkey Technologies did not hesitate when we presented our rather aggressive timeline. They ran side-by-side with us during the implementation, providing great insight, training and support.”
- Paige Insalaco, CFO, Trapp Technology
"The Turnkey team has years of experience, and transparently communicates which of our expectations are realistic and which are far-fetched given our constraints. Thanks to Turnkey's approach and effective delivery, EMSAR doesn't just provide field service; field service is infused into our corporate DNA."
- VP of Operations, EMSAR
"I always have a good experience with Turnkey. They are the jedis. I always feel smarter and in good hands when working with them. We don't have any support without Turnkey and they're always available to steer us straight when we're in trouble."
- Tim Day, Domaine
“There were days when our Turnkey consultant was onsite from 5:00 a.m. to 8:00 p.m. We have always been pleased with Turnkey’s thorough work and devotion to our business. They really care about our overall success."
- Director of Technology, Volpi Foods, Inc.
“Turnkey stands out because in addition to giving us what we need right now, they anticipate what we'll need in the future. By fully understanding our requirements, they are able to devise a long-term strategy for us to maximize the benefits of this technology."
- VP of Operations, Shapiro Metals
"I feel that we have not only a vendor, but a true business partner in Turnkey. Someone who will be there to help us with our unique needs, without trying to make us conform to a one-size-fits-all solution. Everyone here is grateful and excited to be working with Turnkey Technologies."
- IT Manager, Superior Ag
"The Turnkey team is guided by a positive attitude rooted in accountability and tenaciousness. Anytime there was a challenge, they were able to make things work. Their success in this project is thanks to their ability to evaluate our processes and come up with more effective solutions. We are very pleased that they were able to adapt to our needs."
- Controller, Synergy, LLC
“Turnkey Technologies was instrumental in providing us with robust ERP and eCommerce platforms. These sophisticated tools help us reduce costs, increase sales and serve our customers better.”
- Owner, Aerial Bouquets
"The Turnkey solution has allowed us to focus on providing superior value to our customers by enabling us to spend more time improving our product and our service. Turnkey's expertise and creativity developed a leading-edge system that customers have embraced, improving their effectiveness as well as ours."
- CFO, DNA Genetics
"With Microsoft Dynamics GP and expert guidance from Turnkey Technologies, we've transformed a
two-week project to a project accomplished in one business day."
- Finance Manager, Benjamin F. Edwards & Co.
“Turnkey's technical and functional skills with CRM are a great asset. To be able to build our documents and integrate them seamlessly with CRM has made the quoting process more accessible and user-friendly. These improvements are a true testament to the quality of their people."
- IT Director, Santinelli International
"Turnkey's team is very responsive and patient. Throughout a project, we get many stop and go's from management, and having flexibility from Turnkey helped us in getting initial information and waiting for the green light to start moving."
- CRM Administrator, ABC Laboratories
“If we have a question related to GP, we know who to go to. The Turnkey team responds quickly to our needs.
If a consultant doesn’t immediately know the answer, they go the distance to find a resolution."
- VP of Finance, Medical Transportation Management, Inc.
“With our previous partner it was like the blind leading the blind. Turnkey Technologies listened to us, documents our needs and had the right mix of people with technical, functional and customer-focused vision to turn our requirements into reality."
- VP of Operations, Shapiro Metals
"From the very beginning, we knew we had made the right choice with Turnkey Technologies. Because they took the time to evaluate our processes and find better ways to do things, we have been able to become more efficient. Their credibility and follow-through truly make them stand out."
- Controller, Synergy, LLC
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