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  • Luke Caldwell

What to Know in a Move from Microsoft Dynamics AX

Updated: Aug 23, 2023

From: Sana Commerce


The extended support for Dynamics AX 2012 ended on January 10, 2023.

If your business is considering an upgrade to Microsoft Dynamics AX, it is important to educate yourself on available options and best practices to ensure a smooth transition.


It is crucial for businesses that wish to continue using Dynamics AX to carefully consider the disadvantages of working with a system that no longer receives active support. With excellent alternative options like Microsoft Dynamics for Finance and Operation (F&O) and Dynamics 365, there is no reason not to take this opportunity to evaluate and explore these alternatives.


Dynamics AX end-of-life: Background and implications


Despite its widespread popularity, Microsoft acknowledged certain shortcomings in the Dynamics AX system that needed to be addressed and improved upon. Microsoft follows a standard end-of-life cycle, which consists of three years of active support followed by two years of passive support. Consequently, the expiration of Dynamics AX paved the way for a newer version, now known as Microsoft Dynamics 365 Finance and Microsoft Dynamics 365 Supply Chain Management.


Now that even extended support has ended, many businesses find themselves contemplating a transition. The good news is that with the right partners and tools, the process can be relatively painless.


Options for businesses considering a Dynamics AX upgrade

Microsoft Dynamics AX

In response to the end-of-life of Dynamics AX, businesses have two primary options: upgrading to a supported version or considering a migration to a different ERP system. Microsoft offers a seamless transition path to Microsoft Dynamics 365, which provides enhanced functionality and ongoing support. Staying within the Microsoft suite allows you to leverage the familiar tools and customer experience.


Moreover, unlike AX, Dynamics 365 is a cloud-based platform with key features including:

  1. Scalability: Dynamics 365 accommodates the needs of small businesses and large enterprises alike.

  2. Business Intelligence and Analytics: Advanced analytics and reporting capabilities are integrated into Dynamics 365.

  3. Seamless Integration with Microsoft Tools: Dynamics 365 seamlessly integrates with other Microsoft tools and applications such as Office 365, SharePoint, and Outlook.

  4. Automation and Workflow: Dynamics 365 offers powerful automation capabilities to streamline business processes.

  5. Security and Compliance: Robust security features protect your business data within Dynamics 365.

  6. Extensive Partner Network: Microsoft has a vast network of partners specializing in implementing, customizing, and supporting Dynamics 365, ensuring successful implementation and ongoing support for your business.

Alternatively, organizations can explore alternative ERP solutions based on their specific requirements.


Best practices for a successful ERP transition


Introducing a new ERP system can be stressful and time-consuming, especially for organizations accustomed to working with legacy systems. To facilitate a successful transition, consider the following best practices:

  1. Conduct a Needs Assessment: Evaluate your organization's current processes, systems, and data requirements.

  2. Establish a Project Team: Form a cross-functional team with representatives from different departments and key stakeholders.

  3. Plan and Prioritize: Develop a comprehensive project plan outlining milestones, timelines, and deliverables.

  4. Engage End Users: Involve end users early in the process and keep them informed throughout the transition.

  5. Data Migration and Cleansing: Define a data migration strategy to transfer data from the old system to the new ERP system.

  6. Test and Validate: Thoroughly test the new ERP system before deployment.

  7. Change Management: Implement strategies to manage change, minimize resistance, and facilitate user acceptance.

  8. Monitor and Evaluate

With the end of life for Microsoft Dynamics AX support, businesses must proactively address the challenges and opportunities that lie ahead. By understanding the implications of this transition, staying informed about key dates, and exploring upgrade or migration options, organizations can navigate this process successfully. It is crucial to approach the transition with careful planning, collaboration with experts, and adherence to best practices to ensure a seamless and efficient transition to a modern ERP solution. Embracing change and securing the future of your business are essential steps in this journey.


Sana Commerce

About Sana Commerce


Sana Commerce is a Microsoft and SAP certified partner that offers e-commerce solutions crafted to help manufacturers, distributors, and wholesalers build lasting relationships with their customers.


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