Turnkey Technologies

Empowering Competitive Advantage

Microsoft Dynamics 365
Sales | Customer Service | Field Service | Project Service

Formerly known as Microsoft Dynamics CRM

 

Why does your business need CRM?

Today's customers have lots of choices. They're used to fast, efficient experiences - whether they're digging up info, buying a product from you, or in need of customer service.

Meeting customer expectations at a large scale requires streamlined processes and access to information. That's why the first step is to engage customers from a single, intelligent solution. We're here to help guide you from A-to-Z.

Learn how we help companies just like yours
engage customers more effectively.

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Selling in the digital economy? Bring it on.

Connecting with well-informed and sometimes hard-to-reach customers sometimes requires going beyond traditional methods like telephone and email. Instead, you may have to meet them where they're at - on LinkedIn and other online channels - and offer compelling reasons to connect with you based on real insight.

Learn how Dynamics 365 for Sales empowers your sales team in a digital world.

Your guide to modern sales survival

In our connected and customer-centric world, the number one factor driving loyalty is the sales experience.

Selling has changed. Customers find information and reviews on their own, forming opinions and narrowing choices before ever contacting a salesperson.

Download this free eBook to learn how to transform your sales organization by adopting modern sales productivity technologies.

Download the Free eBook

17 amazing customer experiences delivered
with Dynamics CRM Online

Download the white paper

The dynamic sales team: Transforming
the way organizations sell

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How to Elevate Sales Team Performance - SRP Matrix

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Forrester Report: Total Economic Impact of Dynamics CRM

Download the report

Every customer experience, one solution.

The number one factor to winning loyalty is the customer experience. From sales and service to integrated marketing, Turnkey can help you understand your customers in real time and tailor your engagement to their needs.

Microsoft Dynamics 365 lets you choose only the CRM applications you need to run your business, or bundle them with connected financials or operations. Now "decoupled" into its individual components, you can subscribe to Sales, Customer Service, Field Service, or Project Service automation as your needs expand, or bundle them together for a comprehensive CRM solution.

Microsoft Dynamics CRM Software

Sales
Keep your sales team productive

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Customer Service
Turn customers into fans

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Field Service
Master the service call

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Project Service
Get more profit from projects

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Turnkey helps big and small businesses alike take 
hold of a brighter future.
CRM Administrator, JS Logistics, Inc.

"The team likes the overall interface a lot better. They find it easier to navigate. Turnkey's training really helped the sales team transition to Dynamics CRM."

  • Seamless upgrade to latest version of Dynamics CRM.
  • Fast and easy implementation with minimal downtime and quick adoption.
Download the full case study
CRM Administrator, ABC Laboratories

"Turnkey's team is very responsive and patient. Through a project, we get many stop and go's from management, and having flexibility from Turnkey helped us in getting initial information and waiting for the green light to start moving."

  • Upgraded to Dynamics CRM with multiple staged configurations
  • 85-page reports reduced to four dashboards
  • Integration with legacy systems
  • Successful user adoption
Download the full case study
Operations Manager, Domaine

"Turnkey took the time to understand the details of our business. With training and mentoring, I am able to configure our Dynamics CRM to serve specific business needs. We have had success with our CRM investment thanks to our partnership with Turnkey Technologies!"

  • Resolved prior data migration errors from another vendor
  • Automated key processes that resulted in accurate billing
  • Formalized sales processes and provided reliable Key Performance Indicators (KPIs).
Download the full case study
VP of Operations, EMSAR

"The Turnkey team understands every aspect of EMSAR; what we do, where we are, where we want to be, and how to overcome potential challenges. Their solution and commitment to supporting us has made a huge, positive difference in how we provide our services."

  • Improved field service accuracy, efficiency and speed to market.
  • Provided training and knowledge necessary to efficiently perform day-to-day tasks.
  • Empowered EMSAR to utilize and become self-sufficient with the solution
Download the full case study
CFO, DNA Genetics

"The solution has allowed us to focus on providing superior value to our customers by enabling us to spend more time improving our product and our service. Turnkey's expertise and creativity developed a leading-edge system that customers have embraced, improving their effectiveness as well as ours."

  • Improved end-user experience and customer satisfaction with sales process
  • Reduced costs through self-service features, reduced data-entry, and less reliance on call centers
  • Easy configurability, enabing DNA Genetics to manage the solution with minimal assistance
Download the full case study
Livestock genetics company strengthens customer engagement and satisfaction with a customer self-service portal.

"The Turnkey solution has allowed us to focus on providing superior value to our customers by enabling us to spend more time improving our product and service. Turnkey's expertise and creativity developed a leading-edge system that customers have embraced, improving their effectiveness as well as ours."

- CFO, DNA Genetics

Learn How

Read the Turnkey Case Study

Let Turnkey be your guide

Whether you're evaluating an implementation, or you already own licenses and want to take advantage of Microsoft's connected cloud environment, you've come to the right place. Our CRM services are comprehensive - strategic, technical and ROI-focused - providing everything you need to reach your goals while you remain completely focused on growing your business.

1. Requirements planning and implementation

We align all stakeholders and focus on transparency throughout every project. Before beginning your implementation, we will ensure the project meets your goals and organizational needs.

2. Strategic consulting and customization

We will help you find the right mix of apps to cover all your business needs and customize where necessary to map and streamline your business processes. Additionally, our industry experts will educate your team about best practices and how to implement them in your organization.

3. Deployment and managed services

Whether you're aiming for the cloud or on-premise, your solution will be deployed in an environment optimized for your business requirements. Best of all, with our managed cloud services, you never have to worry about updates, backups or maintenance!

4. Support, training and education

Even after your team is up and running on your solution, you can count on Turnkey for strategic guidance, technical support and educating your users with ongoing webinars, hands-on training and free User Group Meetings.

Microsoft Dynamics 365 for CRM Pricing

Get a free, customized quote for your Microsoft business solution.

Dynamics 365 (CRM) Quick Quote
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Award-winning Partnership
Award-winning Partnership

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